Irene Greif – IBM Fellow and Director, Collaborative User Experience.
The Dogear product announced as part of Lotus Connections was originally a research project in her team. From the beginning they focused on providing REST api access to the service, mash-ups started – most notably was the inclusion of results of a search of bookmarks into the IBM intranet search results.
Persistent chat with “Social Lens” – A social lens provides a visualization of the users in a collaboration. This was originally shown in “Loops”/”Babble”. This is present in a future offering from the Sametime team called Rendezvous.
Visualization Collaboration – Some years ago Irene hired Martin Wattenberg to bring some rigor to the research on visualization. His more famous pieces are the Map of the Market and the Baby Name Wizard.
Many Eyes – Matt McKeon does a demo of Many Eyes. It is a web based tool for showing interactive visualizations with browsing function, along with a feature for points comments on certain views of the data. When you post the comment it captures the state of the visualization at the point of the comment and allows people to link to it.
The Many Eyes tool provides an end-to-end process for visualizing data. You can upload the dataset, choose a chart type to display and customize the visualization to display as desired. The goal is to allow for data to be shared in many forms. There is a function for generating an embedded thumbnail of the visualization like you can embed a YouTube video. There is also a structured feed for all of the data that is generated.
The chart types available include bar, pis, stack, treemap, geographical maps.
Matt shows a sample of a treemap that displays a stock set of data for NBA salary. “Starting today you can join us in building an eye-opening community“. Irene mentions implications beyond the business world to general community information sharing for things like shaping public policy.
In her observations about game-like environments Irene mentions that game like behavior has been observed in ‘non-game’ environments, like the baby name wizard. Some of the things that make games what they are is the experience of a compelling UI, the stickiness of a goal based activity, the sense of belonging to a community.
3D environments can help people map abstractions into something they understand and provide appropriate affordances. However 3D environments can be very difficult to navigate.
Socialogists have ideas on how to improve innovation:
- Strong Ties – people we are closest too
- Weak Ties – people in our social network we might not know personally, but can reach out to to connect us to other communities
- New information is more likely to come from weak ties.
Possibilities exist in technologies like virtual worlds to do team building that might only be done otherwise in person.